Welcome to Momento Travels. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or booking any services.
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General Terms
These Terms of Service apply to all visitors, and customers of Momento Travels.
By booking our services, you confirm that you have read, understood, and agreed to these terms.
We reserve the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page with the updated effective date.
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Services Offered
Momento Travels provides tourist transportation services across Morocco, including airport transfers, private transportation, and group tours. Availability of services depends on booking confirmation and vehicle availability.
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Booking and Payment
All bookings must be made through our website or by contacting us directly.
A confirmation email will be sent once your booking is completed.
Payments can be made only via bank transfer, or cash. Full payment may be required before service delivery.
We reserve the right to cancel bookings in case of non-payment or other issues.
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Cancellations and Refunds
Cancellations must be requested by contacting us via phone or email.
Refunds are subject to our cancellation policy, which will be communicated at the time of booking.
No refunds will be issued for cancellations made less than 8 hours before the scheduled service.
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Customer Responsibilities
You must provide accurate information during the booking process, including travel dates, pickup locations, and contact details.
You are responsible for ensuring that all passengers are ready at the agreed pickup time and location.
Any damage to the vehicle caused by passengers may result in additional charges.
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Limitation of Liability
Momento Travels is not responsible for delays caused by unforeseen events such as traffic, weather conditions, or road closures.
We are not liable for any personal injuries, lost items, or other damages incurred during the trip.
Our liability is limited to the amount paid for the booking.
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Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, services, or practices of these external sites.
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Termination
We reserve the right to refuse service, cancel bookings, or terminate your use of our website for any reason, including violations of these Terms of Service.
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Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of Morocco. Any disputes will be resolved in the courts of Morocco.
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Contact Information
If you have any questions about these Terms of Service, please contact us:
contact@momento-travels.com
+(212) 623201176
Contact Page
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